WE’RE HERE TO HELP
How can we help?
Find answers or get in touch with the Jurassic Dinos team.
A GOOD PLACE TO START
Common questions
How do I download a game?
Open the game’s page on this website and follow its official Google Play link. Availability and device compatibility depend on your region and device.
Where can I find game updates?
Use the game’s Google Play listing for the current version and release notes. Update through Google Play rather than an unofficial download site.
A game isn’t working as expected
Restart the game, check for an official update and review your device’s available storage. If the problem continues, send the game name, version, device model and a short description. Do not clear saved game data without understanding the consequences.
How can I check ads and in-app purchases?
The individual Google Play listing displays advertising and purchase notices. These can vary by game and change over time. Review purchase approval settings on your device and store account.
Where can I find age ratings?
Each individual Google Play listing shows the rating for your region. Review its explanation before downloading and try the game together as a family.
How do I manage email updates?
Subscriptions require adult consent and email confirmation. Every newsletter should include an unsubscribe link. If you need further help, contact the developer using the address below.
Direct developer contact
The address below is published on the Apex Dominus Rex Google Play listing. Individual game pages may list a different support address.
Email the developer ↗Google Play developer page ↗